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Shipping & Returns

Payment Instructions

  • You can pay us securely through PayPal - All items valued over $199.99 will be send signature required.
  • More information on payment, processing & delivery times and options email us or call us at 888-984-9678
  • O2 Supply Company inc. must charge sales tax in Maryland only. . 

Shipping Information

                                         
  • All packages that are returned to us by FedEx - UPS - USPS  as undeliverable are subject to an additional shipping charge to re-ship the item. If we attempt to contact you and do not receive a response within 3 days of receiving the item, your transaction will be subject to cancellation.
  • We only ship to the 48 contiguous states 
  • Unloading Truck-Shipped Merchandise: Some heavy items will ship via Standard Truck Freight (common carrier or flat-bed). For an additional fee (charged by the carrier, not O2 Supply Company Inc.), trucks with lift-gates can be arranged to move your products from the bed of the truck to the ground, at that point it will be up to you to move the product. The shipping carrier will call and schedule delivery, at which time, you may request a lift-gate and arrange payment with the carrier for that service at the time the order is placed, after that we cannot ask for a liftgate.
  • O2 Supply Company Inc. does not ship items to Alaska, Hawaii, US protectorates such as Puerto Rico or to international addresses (including Canada) at this time
  • O2 Supply Company Inc.  can ship to PO boxes for small items , excluding high valus   we do not ship to APO/FPO boxes 
  • Heavy item ship directly from the factory - Estimated Delivery Time: 6 - 11 Business Days.  Please note that we do not ship items on weekends or holidays.  Please make sure you are aware of the delivery time before you purchase this product   More information on delivery times and options - Call us at 888-984-9678

Customer Care

  • Our Staff has over 55 years in the welding supply and gas distribution business. We have been in business for 29 years at the same location
  • O2 Supply Company Inc. is available to answer your email questions Monday through Friday from 8-5 EST.  If your email is sent on a weekend or after business hours, we will respond to you on the following business day 
  • O2 Supply Company Inc. wants you to be satisfied with your purchase, please notify us if you have any concerns
  • All packages that are returned to us by FedEx - UPS - USPS  as undeliverable are subject to an additional shipping charge to re-ship the item. If we attempt to contact you and do not receive a response within 3 days of receiving the item, your transaction will be subject to cancellation.We are not responsible for packages that are shipped to the incorrect address due to buyer error.
  • All sales final. 
 

Additional Information

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